Shipping Policy

Processing Time
Orders are processed within [1–2 business days] after payment is received. Orders placed on weekends or holidays ship the next business day.

Shipping Options & Rates
We offer Standard and Expedited shipping at checkout. Rates are calculated at checkout based on your address and order weight. Free standard shipping on orders over within the U. S.

Order Tracking
You’ll receive a shipping confirmation email with a tracking number once your order ships. Tracking can take [24–48 hours] to update.

Delivery Estimates

• Standard: [3–7 business days]

• Expedited: [1–3 business days]
  Delivery times are estimates and may vary due to carrier delays, weather, or high-volume periods.

International Shipping
We ship to [list countries/regions]. Duties, taxes, and brokerage fees (if applicable) are the customer’s responsibility and are not included at checkout.

Address Issues & Undeliverable Packages
Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect addresses. Undeliverable packages may be returned; reshipping fees may apply.

Lost or Damaged Packages
If your order arrives damaged or tracking hasn’t updated for [7] business days, contact us at [sorah@refinedcosmetics.com] with your order number and photos (if applicable) within [48 hours] of delivery.

Preorders & Backorders
Items ordered with a preorder/backordered item ship together unless you choose split shipping at checkout (additional charges may apply).

Questions?
We’re here to help: [sorah@refinedcosmetics.com].